What is Rover.com?
Rover.com helps you find a real home for your dog to stay while you travel. Founded on the belief that dogs deserve to stay in safe, loving homes while their owners travel, Rover.com is building a community of dog-lovers to fulfill that vision. Started and run by dog owners/fanatics, Rover.com is enabling a cage-free experience for dogs, at a more affordable price for their humans than traditional options for boarding a dog, and taking the guilt out of the decision to leave Rover home.

How does Rover.com work?
If you are planning to travel out of town, and you can’t take your dog with you, Rover.com is here for you! Create a free profile on Rover.com (it’s easy and only takes a moment!) and browse hundreds of dog-loving host homes near you. Once you’ve found the perfect sitter, book a reservation. If you wish, schedule some time to meet and see the home to introduce your pooch. Pay your sitter securely through the Rover.com transaction system using your credit card or PayPal account. Rover.com will hold these funds until after your dog has been cared for to make sure you are satisfied! If you are a sitter, you can create your profile, upload photos, set your rates, let others know what types of dogs you will host and your availability for hosting!

Is Rover.com right for my dog? How is boarding a dog on Rover.com different than a kennel?

We believe that dogs prefer homes to kennels and other dog boarding options and we believe that there is a great sitter for any dog on Rover.com. You can find the perfect home for your pooch by browsing Rover.com's awesome profiles, and you are always encouraged to schedule time with your host prior to the stay! This time can be helpful introduce your dog and view the home where he'll be staying. Still not sure if Rover.com is the right dog boarding option for you? Please contact us at support@rover.com! We'd love to hear from you!

Is Rover.com safe?
Yes! Rover.com is committed to providing a secure environment for dog owners and dog sitters. All stays booked and paid for on rover.com are covered by our Rover Bill of Rights, including Rover's Peace of Mind Protection.

Additionally, we require every sitter to provide a profile describing their services and experience, encouraging sitters to include pictures and testimonials from their references. Look for badges on sitter profiles indicating they have first aid and CPR training, are covered by Rover's Liability Insurance and Extended Animal Coverage, or donate their sitting proceeds to one or more of the many animal charities participating in our Sit a Dog Save a Life Program. Read the reviews and testimonials for the sitter you are considering, or, look for one who is connected to your social network by logging in via Facebook!

Finally, we encourage you to have a meet and greet prior to your stay to make sure your pup and their new fiends are compatible.

Should I host dogs in my home?
Boarding a dog in your home is a personal decision. If your home or apartment is dog friendly and everyone in your household is comfortable and excited to have a dog in your home- Congratulations! You are a great dog host candidate. It’s free and easy to list. If you are new to Rover.com, create a profile including a full description with pictures of yourself, your home, and your dogs (if you have any).

What should I bring when I drop off my dog?
One of the cool things about Rover.com is that you can provide your dog with an experience more like his own home environment. Help your sitter by providing his own food, bed, a toy he loves. We also recommend providing instructions including information about your dog's daily routine, eating habits, exercise (don't forget his leash!), likes and dislikes, and any unusual or specific behaviors. Finally, remember to bring any medications your dog may be taking.